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Documentation Index

Fetch the complete documentation index at: https://docs.cadanapay.com/llms.txt

Use this file to discover all available pages before exploring further.

Cadana sends email notifications for key user actions (onboarding, payroll, KYC, contracts, and more). All notifications are styled with your theme and can be sent from a custom email address. For the full list of notification types, see All Notification Kinds.

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Default Behavior

  • Emails are sent from support@cadanapay.com
  • All notifications use your platform theme (colors, logo)
  • Webhooks are also emitted for each action, so you can send your own custom notifications if needed

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Custom Sender Address

You can send notifications from your own email address (e.g. support@yourcompany.com) instead of the default Cadana address.
1

Provide your email details

Share your desired sender email address and display name with your account manager.
2

Add DKIM DNS records

Cadana will provide DKIM verification records. Add them to your domain’s DNS configuration.
3

Verification

Once DNS records propagate, notifications will be sent from your custom address.

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Example DKIM records

TypeNameValue
CNAMEabc123...._domainkey.example.comabc123....dkim.amazonses.com
CNAMEdef456...._domainkey.example.comdef456....dkim.amazonses.com
CNAMEghi789...._domainkey.example.comghi789....dkim.amazonses.com
DNS propagation can take up to 48 hours. Notifications will continue to send from support@cadanapay.com until verification is complete.

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BCC Emails

You can add BCC (blind carbon copy) email addresses to receive a copy of every notification sent to your users. This is useful for compliance, record-keeping, or support visibility. Share the BCC email addresses with your account manager to configure.