Customizing Notifications
How to customize the Cadana notifications
Custom Notifications
Overview
The Cadana platform is equipped with a robust notification system that sends emails for key user actions. These notifications are not only informative but can also be customized to align with your platform's branding and communication preferences.
Default Notifications
By default, emails are triggered for significant actions taken by users within the platform. These notifications are detailed in the notifications section. Additionally, webhooks are emitted for these actions, allowing your platform to send custom notifications if desired.
Theme-Applied Notifications
All notifications are styled according to the platform-level theme configuration. This ensures that every email sent aligns with your brand's visual identity, offering a consistent user experience.
Custom Email Sending
Default Email Address
Notifications are sent from [email protected]
by default.
Customizing the Sending Email Address
You have the option to specify a custom email address and title from which these notifications can be sent. This customization is available in the platform settings. To enable this, you need to:
- Set the custom email and custom email title in the platform settings.
- Verify the email domain by adding the provided DNS verification records to your domain.
Example DNS Verification Records
Replace the email domain with a random name for illustration:
Type | Name | Value |
---|---|---|
CNAME | rdfhf345326uesfqxnbgvtb7zvuhunecm3w._domainkey.example.com | rdf7rxg6uesfqxghasb7zvuhunecm3w.dkim.amazonses.com |
CNAME | 123asd127quce22omz7ynu46lgnob5f3h4._domainkey.example.com | fbhym57quce1237ynu46lgnob5f3h4.dkim.amazonses.com |
CNAME | gvafb2356gxqt46sdfads237qrbjp4m462s7x7._domainkey.example.com | g7hb4gxqt46ydxsertg27qrbjp4m462s7x7.dkim.amazonses.com |
CNAME | asdfbh753ay5seasdbb4qo5bilhtfbeev6._domainkey.example.com | a745j3kay5sevsdf13g4qo5bilhtfbeev6.dkim.amazonses.com |
CNAME | da24rfdswow4psgrrxw3cmapd3rs7vgy22hd._domainkey.example.com | kaqhwow4pshtgh7643cmapd3rs7vgy22hd.dkim.amazonses.com |
CNAME | ybuvfvfk8o567deas4sefqrcje44og3tttf5d._domainkey.example.com | ybuv3vadfbaf234fqrcje44og3tttf5d.dkim.amazonses.com |
Verification and Usage
Once the DNS records are added and propagated, notifications will be sent from the configured custom email address, enhancing the alignment with your brand and improving the recipients' recognition and trust.
Updated 9 months ago