Customizing Notifications

How to customize the Cadana notifications

Custom Notifications

Overview

The Cadana platform is equipped with a robust notification system that sends emails for key user actions. These notifications are not only informative but can also be customized to align with your platform's branding and communication preferences.

Default Notifications

By default, emails are triggered for significant actions taken by users within the platform. These notifications are detailed in the notifications section. Additionally, webhooks are emitted for these actions, allowing your platform to send custom notifications if desired.

Theme-Applied Notifications

All notifications are styled according to the platform-level theme configuration. This ensures that every email sent aligns with your brand's visual identity, offering a consistent user experience.

Custom Email Sending

Default Email Address

Notifications are sent from [email protected] by default.

Customizing the Sending Email Address

You have the option to specify a custom email address and title from which these notifications can be sent. This customization is available in the platform settings. To enable this, you need to:

  1. Set the custom email and custom email title in the platform settings.
  2. Verify the email domain by adding the provided DNS verification records to your domain.

Example DNS Verification Records

Replace the email domain with a random name for illustration:

TypeNameValue
CNAMErdfhf345326uesfqxnbgvtb7zvuhunecm3w._domainkey.example.comrdf7rxg6uesfqxghasb7zvuhunecm3w.dkim.amazonses.com
CNAME123asd127quce22omz7ynu46lgnob5f3h4._domainkey.example.comfbhym57quce1237ynu46lgnob5f3h4.dkim.amazonses.com
CNAMEgvafb2356gxqt46sdfads237qrbjp4m462s7x7._domainkey.example.comg7hb4gxqt46ydxsertg27qrbjp4m462s7x7.dkim.amazonses.com
CNAMEasdfbh753ay5seasdbb4qo5bilhtfbeev6._domainkey.example.coma745j3kay5sevsdf13g4qo5bilhtfbeev6.dkim.amazonses.com
CNAMEda24rfdswow4psgrrxw3cmapd3rs7vgy22hd._domainkey.example.comkaqhwow4pshtgh7643cmapd3rs7vgy22hd.dkim.amazonses.com
CNAMEybuvfvfk8o567deas4sefqrcje44og3tttf5d._domainkey.example.comybuv3vadfbaf234fqrcje44og3tttf5d.dkim.amazonses.com

Verification and Usage

Once the DNS records are added and propagated, notifications will be sent from the configured custom email address, enhancing the alignment with your brand and improving the recipients' recognition and trust.